PI System Support Level Agreement
Flexible support options which is built to suit our customers’ requirements.
Amitec offers a support level agreement as an addition to the standard software reliance program (SRP) from OSIsoft. We take pride in knowing each customer, their sites, applications and processes. As such we support you at the system integration level, including custom solutions and integrations.
- Response time guaranteed or outsourcing of the PI System Administration functions.
- Direct PI System expert response.
- 24/7 - 365 assistance.
- Remotely or on-site support.
- Pro-active health check.
- Support in Norwegian and English.
OSIsoft partner
Amitec has been an OSIsoft partner since 1996. Our team will make sure your PI System runs seamlessly.
